FAQ

Once your order ships, you’ll receive a shipping confirmation email with a tracking link. Please allow up to 48 hours for the tracking information to update. If you don’t see the email, please check your spam folder or contact us for assistance.

Applicable sales tax is calculated at checkout based on your shipping address and applicable state and local tax requirements. The final tax amount, if any, will be shown before you complete your purchase.

We accept major credit and debit cards, along with any express payment options displayed at checkout. Available payment methods may vary depending on your location. All currently supported options will be shown securely during checkout.

We offer free standard shipping on orders over $99. For orders under $99, the applicable standard shipping fee will be displayed at checkout before payment. We currently ship only within the United States and do not offer express or expedited shipping.

Orders are processed within 1–2 business days. After your order ships, standard delivery generally takes 3–7 business days. Including processing time, most orders are expected to arrive within approximately 4–9 business days after the order is placed. Delivery times are estimates and may be affected by carrier delays, holidays, or severe weather.

To create an account, select the Account icon at the top of our website and choose Create an account. Enter the requested information and follow the on-screen instructions to complete your registration. If you need assistance, please contact us.

We offer free returns on eligible U.S. orders within 30 days of delivery. Returned items must be unused, unwashed, free from odors, and returned with their original tags and packaging. We will provide a prepaid return shipping label at no cost to you. Original shipping charges are non-refundable, and no restocking fee applies.